Case Management – Smart Workflow Automation by CAS

Overview

Fast, Compliant, Accurate Loan Solutions

LendSmart is a smart loan origination platform offered under Banking and Fintech Solutions that streamlines the entire loan process, from application to repayment. Whether it’s speeding up approvals, improving compliance, or increasing accuracy, LendSmart’s automated features empower financial institutions to optimize operations and deliver superior customer service.

Meet Our Experts

Experts Driving Innovation and Excellence

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

Mr. Ayushman Shrestha, Deputy General Manager at CAS, leads operational excellence and strategic growth, ensuring projects align with client needs. His leadership drives innovative solutions and the company's continued success.

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np

Data-Driven Insights

Empowering Trade Finance with Innovation

Key benefits

Efficient, accurate, and compliant loan management

Key Components

Designed to streamline every loan scenario

Product Overview

Automate, Collaborate, Resolve Cases Effortlessly

Case Management is an intelligent business process management solution that falls under Banking Process Management and simplifies the handling of non-repetitive, knowledge-driven cases. Whether it’s fraud investigations, compliance tracking, or service request management, this system leverages automation, real-time collaboration, and centralized data management to ensure seamless case resolution.

Data-Driven Insights

Maximized Compliance And Efficiency

80%

Our solution helps you achieve up to 80% better compliance, speeding up legal processes effortlessly.

50%

We cut resolution time by 50%, keeping operations running smoothly and efficiently.

90%

With 90% of processes automated, we’ve set a new standard for operational efficiency.

30%

Empower your team to handle 30% more cases per agent, without the burnout.

Key benefits

Work Smarter, Resolve Faster

Automated Workflows

Free your team from repetitive tasks with AI-powered automation that keeps cases moving no more bottlenecks or missed step

Real-time Collaboration

Stay in sync with your team. Work together effortlessly with shared access to case details, documents, and real-time updates.

Centralized Case Data

No more hunting for information, everything is stored in one secure place, so you always have what you need when you need it.

Scalability & Flexibility

Whether you’re managing a handful of cases or thousands, our system adapts to your needs with customizable workflows.

Smart Decision-making

Get the full picture at a glance with AI-driven insights, risk assessments, and real-time data visualization.

Regulatory Compliance

Stay audit-ready with structured case tracking, automated reporting, and built-in compliance management.

Key Components

Everything You Need, All In One Place

Case Workdesk

Your team’s command center, view, track, and manage cases from start to finish, all in one intuitive dashboard.

Task Management

Assign, monitor, and adjust tasks on the go, making sure nothing slips through the cracks.

Automated Alerts

Get instant notifications when a case needs attention—no more delays, no more guessing.

Data Visualization & Reporting

Spot trends, track progress, and gain insights with easy-to-read dashboards that turn data into action.

Collaboration Tools

Share files, chat with colleagues, and work together seamlessly, no matter where your team is.

Customizable Case Routing

Let the system do the heavy lifting—automatically route cases based on priority, complexity, or business rules.

Process Designer

Build workflows that match your exact needs, no rigid templates, just flexible and intuitive customization.

Outcome Evaluation

Learn from every case. Analyze resolutions, track performance, and continuously improve your processes.

Meet Our Experts

Experts Driving Innovation And Excellence

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

Ayushman Shrestha, Deputy General Manager at CAS, leads business development, project management, and innovation, driving strategic partnerships, enterprise solutions, and digital advancements for sustainable growth and industry leadership.

980-2395016

Ayushman@cas.com.np

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np