Collection & Recovery

Overview

Fast, Compliant, Accurate Loan Solutions

LendSmart is a smart loan origination platform offered under Banking and Fintech Solutions that streamlines the entire loan process, from application to repayment. Whether it’s speeding up approvals, improving compliance, or increasing accuracy, LendSmart’s automated features empower financial institutions to optimize operations and deliver superior customer service.

Meet Our Experts

Experts Driving Innovation and Excellence

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

Mr. Ayushman Shrestha, Deputy General Manager at CAS, leads operational excellence and strategic growth, ensuring projects align with client needs. His leadership drives innovative solutions and the company's continued success.

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np

Data-Driven Insights

Empowering Trade Finance with Innovation

Key benefits

Efficient, accurate, and compliant loan management

Key Components

Designed to streamline every loan scenario

Product Overview

Streamlined, Customer-Friendly Debt Recovery Solutions

Collection & Recovery takes the stress out of managing overdue accounts. By automating workflows, predicting payment behaviour, and ensuring compliance, it helps financial institutions recover debts faster—without straining customer relationships. Offered under Banking and Fintech Solutions, the product comes with real-time insights and personalised engagement. This helps businesses optimize their collection strategies while keeping the process professional, efficient, and customer-friendly.

Data-Driven Insights

Faster Collections, Smoother Operations

50%

Our solution makes collections up to 50% faster, accelerating cash flow and improving financial efficiency.

30%

Achieve up to 30% higher recovery rates with smarter, more effective collection strategies.

70%

We cut up to 70% of manual effort, freeing up valuable resources to focus on growth and innovation.

20%

Enjoy up to 20% fewer customer complaints, enhancing satisfaction by streamlining processes and reducing friction.

Key benefits

Recover Payments Faster, With Less Effort And More Precision

Improved Recovery Rates

Smart automation ensures timely reminders and follow-ups, so overdue payments don’t slip through the cracks.

Enhanced Efficiency

Say goodbye to endless manual calls and emails—automated workflows take care of the heavy lifting.

Compliance Assurance

Keeps your collections process fully aligned with legal and regulatory standards, so you can recover debts without legal headaches.

Reduced Operational Costs

Cuts down on staffing and administrative overhead by automating reminders, negotiations, and case tracking.

Customer Segmentation

Not all overdue accounts are the same—tailor your communication strategy based on risk levels, payment history, and customer behavior.

Collections Performance Analytics

Get a real-time view of what’s working (and what’s not) with data-driven insights on recovery trends and customer payment patterns.

Customer Risk Profiling

Identify high-risk accounts early and adjust recovery strategies accordingly for better results.

Compliance Tracking

Never miss a regulatory requirement—automated compliance monitoring ensures every step of the process meets legal standards.

Payment Forecasting

Predict which customers are likely to pay soon and which might need additional nudges, helping you allocate resources wisely.

Key Components

A Complete Suite Of Tools To Make Collections Seamless, Efficient, And Compliant

Automated Reminders & Follow-Ups

No more chasing down overdue payments—customers receive timely notifications via SMS, email, or phone calls, making it easy for them to pay on time

Payment Plans & Negotiation

Sometimes, a little flexibility goes a long way. Offer personalized payment plans that help customers clear debts without added stress.

Collection Workflow Automation

Streamline the entire process, from the first overdue notice to escalations, so your team can focus on strategy instead of manual work

Customer Communication Management

Keep the conversation open and professional with automated, yet personalized, communication across multiple channels.

Debt Recovery Tracking

A clear, real-time dashboard helps you track payment progress, monitor outstanding balances, and adjust recovery efforts as needed.

Legal Escalation Management

When necessary, smoothly transition overdue cases into legal proceedings with structured escalation protocols.

Reporting & Analytics

No more guesswork—real-time reports show recovery performance, customer behavior, and areas for improvement.

Customizable Payment Channels

Give customers multiple ways to pay—whether online, via bank transfer, or through mobile payment solutions—so settling debts is as easy as possible.

Risk Assessment & Customer Profiling

Leverage AI-driven insights to prioritize high-risk accounts and fine-tune collection strategies for better outcomes.

Integration with Core Banking Systems

Ensure all account details are up to date by seamlessly syncing with existing banking and financial systems.

Meet Our Experts

Experts Driving Innovation And Excellence

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

Ayushman Shrestha, Deputy General Manager at CAS, leads business development, project management, and innovation, driving strategic partnerships, enterprise solutions, and digital advancements for sustainable growth and industry leadership.

980-2395016

Ayushman@cas.com.np

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np