L2 Support

Overview

Fast, Compliant, Accurate Loan Solutions

LendSmart is a smart loan origination platform offered under Banking and Fintech Solutions that streamlines the entire loan process, from application to repayment. Whether it’s speeding up approvals, improving compliance, or increasing accuracy, LendSmart’s automated features empower financial institutions to optimize operations and deliver superior customer service.

Meet Our Experts

Experts Driving Innovation and Excellence

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

Mr. Ayushman Shrestha, Deputy General Manager at CAS, leads operational excellence and strategic growth, ensuring projects align with client needs. His leadership drives innovative solutions and the company's continued success.

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np

Data-Driven Insights

Empowering Trade Finance with Innovation

Key benefits

Efficient, accurate, and compliant loan management

Key Components

Designed to streamline every loan scenario

Product Overview

Reliable Finacle Support For Seamless Banking

As part of our Banking and Fintech Solutions, CAS provides specialized L2 Support services for the Finacle Core Banking System (CBS). Our team delivers effective workarounds and solutions to maintain uninterrupted banking operations.

Data-Driven Insights

Save Time, Stay Supported

Our tailored banking solutions save up to 50 man-days annually, providing system customizations that fit your bank’s unique needs.

24/7

With round-the-clock expert support, we ensure seamless operations whenever you need us.

Key benefits

Efficient, Accurate And Compliant Loan Management

Effective Issue Resolution

Swiftly address and resolve operational issues within the Finacle CBS application, minimizing system disruptions.

Customizations Support

Provide up to 50 man-days annually for tailored system customizations meeting specific banking requirements

Enhanced System Performance

Conduct ongoing analysis and resolution of system issues to maintain optimal operational efficiency.

Proactive Maintenance

Deliver continuous support for service updates and patch deployments, reducing potential system downtime and risks.

Vendor Coordination

Efficiently manage communication and resolution processes with vendors for product bug fixes and enhancements.

Key Components

Designed To Streamline Every Loan Scenario

Application Support Services

Comprehensive support for Finacle Core Banking and CRM applications, ensuring continuous operational excellence.

L1 Support Assistance

Offer expert guidance to L1 support teams for resolving End-of-Day (EOD) and Beginning-of-Day (BOD) related challenges.

Vendor Coordination

Facilitate effective communication with support vendors for bug fixes, patches, and system enhancements.

Services Maintenance

Maintain ongoing service operations in production and test development environments, ensuring system stability and performance.

Patch Management

Deploy product patches and manage system updates according to change request protocols.

Issue Analysis and Resolution

Provide in-depth analysis and prompt resolution of operational issues during production environments.

Meet Our Experts

Experts Driving Innovation and Excellence

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

Ayushman Shrestha, Deputy General Manager at CAS, leads business development, project management, and innovation, driving strategic partnerships, enterprise solutions, and digital advancements for sustainable growth and industry leadership.

980-2395016

Ayushman@cas.com.np

Mr. AYUSHMAN SHRESTHA

Deputy General Manager

+977 980 239 5016 (Direct, WhatsApp)

Ayushman@cas.com.np